Convergys Walkin Drive For Associate and Senior Associate Positions - Freshers & Experienced

Company Name: Convergys

Website: www.convergys.com

Qualification: Any Graduates - Any Specialization

Experience: Freshers or Experienced

Location: India-Maharashtra-Thane

Job Role: Associate/Senior associate

 
Note: Grad Freshers can also apply. BE and Btech with 6 months of international call center experienced  people only can apply.
 


Job Description:
 
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

- Listen attentively to customer needs and concerns; demonstrate empathy.

- Clarify customer requirements; probe for and confirm understanding of requirements or problem www.allindiajobs.in

- Meet customer requirements through first contact resolution.

- Confirm customer understanding of the solution and provide additional customer education as needed allindiajobs.in

- Prepare complete and accurate work and update customer file.

Desired Profile:
 
- Graduates with excellent oral and written communication skills.

- Undergraduate with 1 year International BPO Experience.

- Should be open to work in Night shifts allindiajobs.in

- Outstation candidates/Ghaziabad residing candidates who can relocate can send their resumes.

- Prior experience in Customer Service industry will be an added advantage.

- Candidate with good customer service skills would be preferred.

Note:
 
Interested Candidates can also directly Walk-in along with updated resume & two passport size photographs at the following venue.

Venue:

Convergys India Service, 
E-158, Kalkaji,
New delhi, 
Near Deshbandhu College,
Walkable Distance from Nehru Place Metro Station.

Contact Person : Shipra(HR)